Message concerning access to the counters of our representation
The counters of this representation are accessible, provided that an appointment has been booked in advance by telephone on +33 4 72 75 79 10. This measure does not apply to appointments for passport/ID card, which are automatically booked online.
All other requests can be sent by e-mail to lyon@eda.admin.ch.
In emergency cases outside business hours, please contact the FDFA Helpline by email at helpline@eda.admin.ch or by telephone at +41 800 24 7 365 or +41 58 465 33 33.
Detailed information can be found on the French page.