Indonesia Urban Water and Sanitation Program IUWASH Plus

Project completed

The IUWASH PLUS Program aims at increasing access to water supply and sanitation services in urban areas in Indonesia. SECOs contribution will support this by improving the operational and financial performance of selected water utilities through reduced Non-Revenue Water and higher Energy Efficiency.

Country/region Period Budget
01.01.2019 - 31.12.2021
CHF  4’276’422

The enormous infrastructure backlog and limited access to public services in urban areas represents one of the most important constraints to economic growth in Indonesia. Despite its lower-middle income status, the quality of infrastructure and access to water supply and sanitation services in Indonesia remain at low level. Today, only 65% of the urban population have access to save drinking water sources. Reasons are on the one hand low institutional capacity in utilities to deliver basic services to its citizens and businesses, and on the other hand chronic underinvestment since the 1990s Asian Financial Crisis.


The overall objective of SECOs contribution to the IUWASH PLUS program is to improve the operational and financial performance of selected water utilities. This will ensure improved service provision and water availability to the urban population and businesses.

Medium-term outcomes

Financial performance of supported utilities has improved through increased revenue from additional water sold, reduced losses and better energy efficiency.

Operational performance in supported utilities has improved and led to better quality of services to customers.

Utilities have long-term access to professional Non-revenue Water and Energy Efficiency trainings at the selected Centres of Excellence.


Expected results:  

Leverage investments of at least 50% of the project budget in Non-revenue Water and Energy Efficiency measures by utilities, local governments, national government and other programs.

Planned investments are successfully implemented and NRW is reduced by at least 7% in the main distribution networks of the 6 supported utilities.

Planned investments are successfully implemented and Energy Efficiency increased by at least 15% in 4 supported utilities.

7 utilities develop, approve and implement technical and non-technical Standard Operating Procedures to improve their performance.

Improved capacity of at least 400 utility staff in implementing Non-revenue Water reduction, Energy Efficiency and variety of other non-technical / financial corporate development measures.

Utilities take concrete action to implement performance improvement action plans in technical and non-technical areas.

Directorate/federal office responsible SECO
Credit area Development cooperation
Budget Current phase Swiss budget CHF    4’276’422 Swiss disbursement to date CHF    0 Budget inclusive project partner CHF    39’690’000
Project phases

Phase 1 01.01.2019 - 31.12.2021   (Completed)