Municipal Environmental Governance (MEG) Project

1. The governments at all levels institutionalize and apply performance-driven policies that strengthen sustainability, inclusivity, and gender responsiveness in service delivery.
2. Improved water sector policy and regulatory frameworks enable local governments to deliver inclusive, accountable, and high-quality water and wastewater services that all citizens benefit of, including the most vulnerable.

Resultados previstos:  

• Institutional coordination and capacity for performance-oriented and inclusive local governance are established.
• Procedures, tools, and policies are upscaled to modernize local governance structures and enable transparent, inclusive, and citizen-centred service delivery.
• Institutional coordination is enhanced, and policies created to advance frameworks for improved water and wastewater services.
• Capacities of local governments and water utility companies are in place to deliver smart and sustainable local water services.

Resultados de las fases anteriores:   Good local governance standards were introduced, aiming at improving performance of local governments. The European Common Assessment Framework, an EU quality management tool for public sector organisations, has been adjusted for local governments and applied in 21% of these. The overall citizens’ satisfaction with municipal services has been significantly increased. More than 1.5 million people in BiH (approx. 50%) are now using safely managed drinking water services, and 25% of local governments have introduced subsidy mechanisms for water services for the vulnerable population. The reform of the water services sector is advancing, new legal framework and country-wide benchmarking system for water services are developed.

Fase 3 01.03.2026 - 28.02.2030   (Active)