UNHCR Digital Hub of Treasury Solutions (DHoTS)

Switzerland supports UNHCR’s Digital Hub of Treasury Solutions to create a UN Center of Excellence (CoE) in Geneva. It will facilitate the UN System’s and its partners’ access to global financial ecosystems and markets. It will trigger collaboration opportunities for advancing new cutting-edge capabilities and technologies, support preparedness and readiness in humanitarian emergencies for the delivery of aid assistance and financial inclusion and reduce financial transaction costs.

Pays/région Thème Période Budget
Monde entier
Aide humanitaire & RRC
Efficacité humanitaire
01.02.2024 - 31.01.2026
CHF  1’000’000
Contexte With its global presence and footprint, UHCR processes payments in 137 countries and around 100 different currencies to the persons it serves, including refugees, internally displaced persons, stateless persons, and to host community members. UNHCR also makes daily payments to partners and vendors, including global staff payments. UNHCR’s and other UN entities’ ability to process payments entail complex and multi-layered systems and processes. The UN system transaction costs of yearly 60 billion USD transactions may be reduced by 1-5% through DHoTS.
Objectifs The UN system and its partners are more responsive, efficient, rapid, secure, traceable, and accountable to deliver overall more humanitarian financial aid to the most vulnerable people in need.
Groupes cibles
  • The immediate target group is composed by UNHCR and its UN Partner Agencies (so far UNICC, UNDP, IOM, UNFPA).
  • The second layer refers to their partners performing the financial transactions (Banks, financial intermediaries).
  • The third and ultimate layer are the beneficiaries and persons of concern of the UN system who overall receive more and better financial support.
Effets à moyen terme

Outcome 1: The UN and partners’ financial delivery modality is better coordinated.

Outcome 2: The DHoTS partners are better prepared, responsive, efficient and rapid and save substantial costs in providing humanitarian aid.


Principaux résultats attendus:  

1.1 Establish a UN Center of Excellence

1.2 Create a Project Management function

1.3 Establish a unified Governance Structure

2.1 Provide an integrated UN Financial Gateway payment infrastructure

Principaux résultats antérieurs:   The DHoTS was launched by UNHCR in 2022. It provided innovative technology and payment applications. They are currently fully implemented and live, notably in Ukraine, with payments through blockchain technology. The second phase intends to consolidate the achievements by involving more UN and other partners, expand the financial flows through DHoTS and further innovate the tools and processes through a Center of Excellence.

Direction/office fédéral responsable DDC
Partenaire de projet Partenaire contractuel
Secteur privé
Organisme des Nations Unies (ONU)
  • Secteur privé suisse
  • Haut Commissariat des Nations Unies pour les réfugiés
  • Malik El Bay, Dezentrum GmbH (Backstopper)

Coordination avec d'autres projets et acteurs
  • UNHCR Core Contributions, in particular related to resource mobilization and better coordination of the UN System, in particular ITU as well as the ITU-UNICEF GIGA initiative
  • Swiss Fintech sector, including academic and private sector partners
Budget Phase en cours Budget de la Suisse CHF    1’000’000 Budget suisse déjà attribué CHF    605’625 Budget y compris partenaires de projet CHF    1’950’000 Projet total depuis la première phase Budget de la Suisse CHF   6’371 Budget y compris partenaires de projet CHF   1’006’371
Phases du projet Phase 1 01.02.2024 - 31.01.2026   (Phase en cours)