Horn of Africa: two SDC humanitarian workers tell us about their work

Her job

Natacha is responsible for providing technical support in the implementation of cash-based transfer programmes. She is part of the WFP's Programme Unit in Somalia. 

The beneficiaries

The WFP provides food assistance to millions of men, women and children using a digital beneficiary and transfer management platform called SCOPE. To date, the details of over 1.2 million people in Somalia have been entered in SCOPE. In the first half of 2016, 440,000 Somalis in acute need received food assistance by means of electronic cards. 

A typical day

Natacha works in Kenya at the Nairobi liaison office. Her assignment began four months ago. New technologies allow her to do a substantial amount of work remotely whilst remaining in close contact with teams on the ground. Natacha liaises between the WFP’s various functional and operational units. She takes part in regular analyses of cash-based transfers to ensure that they are in line with market prices and also helps to foster ownership of the system among all national colleagues and partners involved with the WFP. 

The benefits of digital technology

Thanks to the transfer system, programme beneficiaries can choose and buy their food from retailers nationwide. Data digitalisation means that nutrition programmes can be tailored to the needs of the worst affected population groups, such as pregnant women, babies and children. It also makes it easy to monitor the programme. According to the project officer, the technology enables an appropriate, reliable and flexible humanitarian response whilst boosting the local economy. 

The challenges

Humanitarian travel is closely monitored in Somalia. The situation on the ground is difficult and unpredictable. Owing to the highly unstable climate in the country, Natacha’s first field assignment in August had to be postponed for security reasons. In her view, the main challenge with working in such contexts is finding the right balance between the needs of the population, risk management and the complexity of the environment in which the teams operate. It is a situation that requires humility and pragmatism. For Natacha, the discrepancy between the immense needs of the population and the resources available to humanitarian organisations is sometimes difficult to accept. 

What motivates her

Natacha feels privileged to work in humanitarian aid, doing a job that is consistent with her values. Her assignment as a WFP programme officer represents a constant challenge: developing sustainable local solutions to ensure that everyone has access to adequate nutritious food all year round and to end malnutrition in all its forms by making the best possible use of 21st century technologies. “Working with teams who do an incredible job only strengthens my commitment even more,” she explains. 

Her background

After graduating in economics and social sciences from the University of Fribourg, Natacha spent several years working in the financial sector in Zurich and New York. She was then taken on by the International Committee of the Red Cross as an administrative coordinator, where she worked in various countries (Ethiopia, South Sudan, Burundi, South East Asia and Central Asia). At the FDFA’s Swiss Humanitarian Aid Unit she is a member of the Coordination and Administration expert group and has undertaken a range of assignments in Bern, then Liberia, Lebanon, Madagascar and now Somalia.

His job

Kunow works for the SDC in the Horn of Africa in food security and rural development domain. His priorities are water supply for pastoral communities and livestock, improved rangelands management and boosting the resilience of people enduring food crises.

The beneficiaries

Kunow is currently involved in two projects providing assistance for communities in Somalia and northern Kenya. The Somalia Resilience Programme supports 420,000 shepherds, farmers and people living in city suburbs. The resilience of the community plays a vital role in food crisis management in this programme. In the provinces of northern Kenya, the Kenya Resilient Arid Lands Partnership for Integrated Development (Kenya RAPID) supports water supply in several regions benefiting 435,000 people.

A typical day

The programme officer is based at the Swiss embassy in Nairobi, Kenya. As the SDC is one of the project partners and not the direct implementer, Kunow mainly works remotely in close cooperation with the SDC local teams. He visits the operations in the field several times a year, meeting the various partners and monitoring and evaluating the programmes.

The challenges

Visiting some areas is still dangerous, even for people from the Horn of Africa. Aid operations are protected by armed escorts in most parts of Somalia, particularly in southern and central regions. Kunow stresses just how much rigorous prior planning is involved. He lives in the relatively secure Kenyan capital. Restrictions on the freedom of movement and the sense of insecurity sometimes encountered when working in this region also represent challenges.

What motivates him

Kunow has vast experience of working in Somalia, Kenya and Ethiopia. “I’m very familiar with this fragile and sensitive environment. These are my roots. I’m very much at home in this part of the world,” he explained. “It’s extremely rewarding to apply your skills, expertise and experience to an initiative that has a direct impact on the lives of thousands of people.” Kunow speaks the local languages facilitating interaction with the communities. He also has a better understanding than anyone of these people’s needs. Somalia is more severely affected by the chronic food crisis hitting the Horn of Africa. After almost three decades of war, conflict and lack of operational government, Kunow believes the resilience of Somalian communities in dealing with drought, famine and poor harvests has been eroded. He added: “There is tremendous humanitarian need. The SDC gives me the opportunity to play a part in the assistance process.”

His background

Kunow comes from the County of Garissa in north-eastern Kenya. After studying veterinary medicine at the University of Nairobi, he spent several years working as a programme manager for various international NGOs in Kenya and Somalia. He then took a master’s degree in food security and international development in the UK. He subsequently returned to the Horn of Africa, to work as a food security specialist for the SDC over a year ago.