Creating fair jobs in Ghana

Through the International Labour Organization (ILO), Switzerland supports enterprise-based training to improve working conditions and productivity in Ghana.

Project manager Kwamina Amoasi Andoh explains how the Sustaining Competitive and Responsible Enterprises (SCORE) project creates more and better jobs.

Mr Andoh, what characterizes the SCORE approach?

SCORE shows that good working conditions improve the productivity of firms as well as the quality of the goods and services they provide.

How does SCORE improve working conditions in the first place?

SCORE helps managers and workers to cooperate and find common solutions for a cleaner and safer work environment. This prevents injuries and makes the work environment more attractive. Workers are happier, absenteeism and employee turnover are reduced and labour productivity increases.

What are the benefits for the firms in Ghana?

Due to increased productivity and better quality, enterprises attract more customers, grow their business and create more jobs. The Ghanaian manufacturing firm Perfteck for instance tripled employment after completing SCORE training. By increasing worker productivity and improving resource efficiency, Perfteck was able to attract orders from two multinational enterprises and quadrupled production. Despite the very difficult economic environment in the last years, no SCORE trained enterprise closed operations in Ghana, even though many other enterprises were forced to do so.