Federal Department of Foreign Affairs FDFA
Federal Department of Foreign Affairs FDFA

FDFA Helpline

Address

Effingerstrasse 27
3003 Bern

Additional information

The Helpline FDFA deals as central contact point with matters relating to consular services.

365 days a year – around the clock 

Skype: helpline-eda

Phone free of charge from abroad with Skype

Attention: you will receive an “error” message if the Skype application is not installed on your computer or smartphone. If such a message appears, please proceed to install it right off, simply by clicking on the following link: Download Skype


Consular activities and Visa

Last update 30.01.2024

  • FDFA Helpline

    The FDFA Helpline responds to enquiries relating to consular services. Swiss nationals living or staying abroad should contact the Swiss representation in the relevant host country.

  • The FDFA websites

    Switzerland’s foreign policy on the web − the FDFA’s very diverse websites at a glance.

  • Social media: the FDFA in action

    The FDFA on Facebook, Twitter, YouTube and other social media

  • Lecture service

    FDFA specialists come to you – an offer to schools, associations and other institutions

Contact

+41 800 24-7-365 / +41 58 465 33 33

365 days a year – around the clock 

The Helpline FDFA deals as central contact point with matters relating to consular services.

Fax +41 58 462 78 66

helpline@eda.admin.ch

vCard Helpline FDFA (VCF, 5.6 kB)

Twitter

Phone free of charge from abroad with Skype

You will receive an error message if the Skype application is not installed on your computer or smartphone. If such a message appears, please proceed to install it right off, simply by clicking on the following link:
Download Skype

Skype: helpline-eda

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